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Syslog capture



I am trying to capture syslog from Cisco Telepresence System. I have added the sensor and also updated the syslog server IP on the Cisco Telepresence System but I am not receiving any Syslog messages. i am running a trial version of PRTG network monitor currently. Can someone please help?

syslog syslog-recevier syslog-sensor

Created on Jul 20, 2017 1:39:45 PM

1 Reply



Hey anilsequeira,
Thank you very much for your KB-posting.

Where in PRTG is the Syslog Receiver sensor located? On the Probe device or on the Cisco device itself?

As first step of troubleshooting, please deploy a sensor on the probe device and check if it works then. In case it does not, please open a support case and forward us some screenshot of the affected sensor (tabs: Overview, Log, Messages and Settings) and its parent device (tab: Settings).

Kind regards,

Created on Jul 21, 2017 8:27:01 AM by  Sven Roggenhofer [Paessler Technical Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.