What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Where can I store solutions to an alert raised?

Votes:

0

I am looking for a way to store a document outlining the solution to an alert. In other words: If an alert gets raised then I'd like to point to a link which shows an article/instructions on how to fix the issue.

alerts resolution wiki

Created on Aug 3, 2017 2:49:14 PM



1 Reply

Votes:

0

Hi Volker

What about using the PRTG internal ticketing system?


Kind regards,
Stephan Linke, Tech Support Team

Created on Aug 4, 2017 9:29:53 AM by  Stephan Linke [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.