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How to delay UP notifications

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Is there a way to delay UP notifications, until a sensor has been UP for a minimum of X amount of time? Say, don;t send me the UP alerts until the server has been UP for at least 5 solid minutes.

Scenario: we have a client who wants to notify not only his IT staff, but also the rest of the regular users when a server/service goes down (so they users get a heads up that something is down and they don't start calling helpdesk immediately). However, suppose we're working on an email server, and we're tinkering with the SMTP service, having to restart it multiple times, etc. The users will get the UP notification AS SOON as the service is responsive again, however, we want to make sure we have our time to fully confirm that the service is back and operational before we send the UP notification to the regular users.

Sorry for the long scenario explanation, and thanks in advance.

notifications prtg smtp

Created on Aug 4, 2017 6:22:06 PM



1 Reply

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Dear breakerfall

The up notification (or to be more precise, the condition clear trigger) will always trigger instantly, because PRTG just evaluates this status change but does not compare it with previous ones.

Because there is no actual "up" trigger, it also be used with delay. This is a limitation of the notification trigger system, but the current implementation covers almost all of the use cases. During maintenance, please pause the sensors / devices with a maintenance window.

Created on Aug 4, 2017 7:21:54 PM by Arne Seifert [Paessler Support]




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