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PRTG SSL error

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HI

I'm using PRTG Network Monitor 14.1.8.1371 x64.

I configured my PRTG to send sensor alarms to Telegram by https://api.telegram.org/bot<your-api-key>/sendMessage command. But i have alarm like this:

error connecting with ssl. error connecting with ssl. error:14094410:ssl routines:ssl3_read_bytes:sslv3 alert handshake failure

How can i fix it?

Thank your supporting.

prtg ssl telegram

Created on Aug 11, 2017 3:47:13 AM by  ddhung (0) 1



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Hi ddhung,

You might want to update your PRTG first, it's HTTP Library possibly is not compatible with their HTTPS encryption. Then it should work properly. It's highly recommended to so as we fixed other serious bugs and vastly improved security.


Kind regards,
Stephan Linke, Tech Support Team

Created on Aug 11, 2017 10:48:28 AM by  Stephan Linke [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.