What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Class(es) not found: "Win32_PerfRawData_LocalSessionManager_TerminalServices" (code: PE235)

Votes:

0

Hi Running PRTG Network Monitor 17.3.32.2478 x64 Got this error on all my terminal-servers (Win2008R2) after the latest windows update: Class(es) not found: "Win32_PerfRawData_LocalSessionManager_TerminalServices" (code: PE235) Anyone know who to solve this problem?

prtg sntp wmi

Created on Aug 24, 2017 7:32:10 AM



2 Replies

Accepted Answer

Votes:

0

Hi Ove,

Does the issue resolve, when you restart service "PRTG Probe"? If so, try adding a Windows Uptime Sensor to the device(s) and see if that helps. I know, it sounds weird, but there is still an issue we're investigating and for some sensors like this one, adding a Windows Uptime sensor helps regarding the WMI connectivity.

Kind regards,

Erhard

Created on Aug 24, 2017 12:57:32 PM by  Erhard Mikulik [Paessler Support]



Votes:

0

Maybe sounds weird, BUT IT WORKS !!! Thanks for help CC

Regards Ove

Created on Aug 25, 2017 8:21:53 AM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.