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Public Map no longer displays graphs - August 2017 Version 17.3.33.2686

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Just upgraded to Version 17.3.33.2686. The public map no longer shows SNMP graphs - no problem when logged-on. Is this a new feature or a bug?

graphs prtg public

Created on Aug 29, 2017 10:22:41 AM by  adamatmhs (0) 1



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Update (11/09/2017): The version taht includes the fix is now released:

SEPTEMBER 11TH 2017 – VERSION 17.3.33.2830

MAPSPUBLIC MAPSPublic maps can display SVG map objects like data graphs again.

The version can be installed via Auto-Update.

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Sep 11, 2017 10:18:46 AM by  Luciano Lingnau [Paessler Support]



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Hello Adam, we appreciate your contact/inquiry.

I'm able to confirm the reported issue in PRTG Version 17.3.33.2686. I have raised an internal task for development to investigate/fix the issue.

For now I can only propose that you use a different map-object while waiting for the fix/release.

The "Live Graph" (sensor-only map object(s)) are still working correctly in public maps.

If we find out that there's any other workaround available (other than updating PRTG once the fix is released) I'll update this reply. Otherwise, please keep an eye on our release notes for updates:

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Aug 30, 2017 8:42:43 AM by  Luciano Lingnau [Paessler Support]



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Update (05/09/2017): We've located the issue. There will be a further 17.x.33 release which will include the hotfix. It's expected to be released soon. Once released it will be mentioned by our release notes:

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Sep 5, 2017 5:13:04 AM by  Luciano Lingnau [Paessler Support]



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Update (11/09/2017): The version taht includes the fix is now released:

SEPTEMBER 11TH 2017 – VERSION 17.3.33.2830

MAPSPUBLIC MAPSPublic maps can display SVG map objects like data graphs again.

The version can be installed via Auto-Update.

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Sep 11, 2017 10:18:46 AM by  Luciano Lingnau [Paessler Support]



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