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Windows Update Sensor after Update

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Hello Guys,

i updated our PRTG yesterday to the latest Stable-Version 17.3.33 since than some of my Windows Update Sensor wont work anymore.

3 of them are directly the Sensor of the Remote Probe Server and 2 are from very old Servers which worked before the PRTG Update.

I get "Timeout (code: PE018)" on those sensors.

Regards, Raphael

powershell prtg-update timeout windows-update wsus

Created on Sep 5, 2017 11:46:16 AM by  PANKL IT Infrastruktur (0) 1



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We're currently looking into the issue and will release a hotfix soon. Please bear with us!


Kind regards,
Stephan Linke, Tech Support Team

Created on Sep 6, 2017 10:01:18 AM by  Stephan Linke [Paessler Support]



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Hello Stephan,

i installed Version 17.3.33.2830 about a few minutes ago, and all Update Sensors seems fine again.

Regards, Raphael

Created on Sep 14, 2017 11:56:40 AM by  PANKL IT Infrastruktur (0) 1



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Hi Raphael,

Great to hear it's working again :) Have a nice week!


Kind regards,
Stephan Linke, Tech Support Team

Created on Sep 14, 2017 12:58:16 PM by  Stephan Linke [Paessler Support]



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Ahh damn. I had high hopes for this. I have one freakin wsus sensor thats getting a timeout. New version didnt help with it :( back to the drawing board.

Created on Nov 1, 2017 7:42:04 PM by  DarrenE (30) 1



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Do other WMI based sensors work against the server? Or do they all fail eventually?


Kind regards,
Stephan Linke, Tech Support Team

Created on Nov 2, 2017 7:14:04 AM by  Stephan Linke [Paessler Support]



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