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Geo Maps not updating after changing address

Votes:

0

Has anyone else noticed that their Geo Maps are not updating after changing the address of a device? I've updated the addresses of a few devices in "Location (for Geo Maps)" but the actual map does not update with the new location. Verified it does not seem to be a client caching issue as another browser shows the same incorrect map. Never had this issue before.

Current version - PRTG Network Monitor 17.3.32.2478+ and using the Default (recommended) Map Service Provider.

geo-maps location prtg

Created on Sep 5, 2017 3:47:16 PM



2 Replies

Votes:

1

Dear user,

this Geo Map issue is a bug which was fixed with PRTG 17.3.33. Please update.

Created on Sep 5, 2017 6:58:33 PM by Arne Seifert [Paessler Support]



Votes:

0

Thanks for the update. It seems maybe our auto-update has stopped working. We will manually update and investigate our auto-update issue. Thanks again!

Created on Sep 5, 2017 7:20:22 PM




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