What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

SNMP Cisco UCS System Health Sensor - Error: '' is not a valid integer value

Votes:

0

After updating UCS Firmware to 3.1(3a), the Cisco UCS System Health sensor no longer show any values. Last Message: '' is not a valid integer value

What is causing this?

cisco snmp system-health-sensor ucs

Created on Sep 14, 2017 9:25:25 AM



Best Answer

Accepted Answer

Votes:

0

For anyone encountering a similar issue since updating the UCS to Firmware to 3.1(3a), in this particular case we've been able to get the sensors working again by enabling the Use single get Request Mode option within the Device's settings, under the SNMP Compatibility Options group.

However, this should be considered an interim solution and we encourage customers encountering this issue to contact Cisco's support, since it appears that multi-get SNMP queries are getting erratic replies, which is the cause for the errors in PRTG.

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Feb 9, 2018 12:29:38 PM by Luciano Lingnau [Paessler]



2 Replies

Votes:

0

Hello there,
we appreciate your KB-Post.

We'll need to have a closer look at the set-up and the data delivered by the monitored device. For this please contact us trough a PRTG Support Bundle, and provide the following ticket number: PAEXXXXXXX

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Sep 14, 2017 12:43:29 PM by Luciano Lingnau [Paessler]

Last change on Sep 15, 2017 7:21:07 AM by Luciano Lingnau [Paessler]



Accepted Answer

Votes:

0

For anyone encountering a similar issue since updating the UCS to Firmware to 3.1(3a), in this particular case we've been able to get the sensors working again by enabling the Use single get Request Mode option within the Device's settings, under the SNMP Compatibility Options group.

However, this should be considered an interim solution and we encourage customers encountering this issue to contact Cisco's support, since it appears that multi-get SNMP queries are getting erratic replies, which is the cause for the errors in PRTG.

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Feb 9, 2018 12:29:38 PM by Luciano Lingnau [Paessler]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.