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Recieve Push notification on iPhone

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Is there anyone who really made it work? I have spent a lot of time online to find the reason for the missing PUSH message on my iPhone but find only others who have the same problem.

I have not actually read anywhere where it just works fine. My iPhone runs 10.3.2 and the other runs 10.3.3

I receive nice PRTG PUSH messages on my Android phone even if the phone is on standby.

Best regards Jan Iversen

iphone push push-notifications

Created on Sep 21, 2017 6:20:18 PM by  Jan Iversen (0) 1



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Hi again

To clarify. If the PRTG app on iPhone is open and the phone is on, it seems ok. However, if the phone is on standby and the PRTG app is running in the background, there are no PUSH messages.

Created on Sep 22, 2017 5:52:52 AM by  Jan Iversen (0) 1



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Hello Jan,

Thank you very much for your contact.

Indeed, I had contact with a PRTG user lately, who successfully configured push notifications on iOS. Did you already check this article: How can I use push notifications with PRTG?

If you follow these steps carefully, the setup process is pretty straight-forward and usually trouble-free, but if you experience any issue, please let us know and we will be glad to help you.

Best regards,
Sebastian

Created on Sep 22, 2017 11:05:14 AM by  Sebastian Kniege [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.