What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

SMART Monitoring

Votes:

0

Hello, I would like to be able to monitor my workstations S.M.A.R.T SATA HDD's for proactive detection of faulty disks. I note that a Paessler knowledge base article from 2014 informs that this option is not available within PRTG for SATA drives. Can you please confirm if this is still the case and can you confirm any plans to provide this important feature. Kind regards, Anthony

hard-drive-monitor sata smart

Created on Oct 8, 2017 9:01:01 AM



2 Replies

Votes:

0

Hello Anthony,

Thank you for the KB-Post. I'm afraid yes this is still the case. The underlying cause is, that the necessary WMI Classes simply do not provide the needed information if the drive is SATA based. So while we would implement just as well, as our users want to have it, we can't.

best regards.

Created on Oct 9, 2017 1:09:27 PM by  Torsten Lindner [Paessler Support]



Votes:

0

Hello Anthony,

We've taken another look at the sensor and its necessary WMI Classes, and it did work in a few preliminary tests. We could add it to SSD-harddrives (of course SATA-based). Can you simply try this as well?

Also, you can use our WMI-Tester and run the following two queries against the target:

SELECT InstanceName, VendorSpecific FROM MSStorageDriver_ATAPISmartData
 
SELECT InstanceName, VendorSpecific FROM MSStorageDriver_FailurePredictData

Please run them in the namespace "root\wmi".
Which results do you get?

Created on Oct 10, 2017 4:58:13 PM by  Torsten Lindner [Paessler Support]

Last change on Oct 11, 2017 10:46:57 AM by  Eugen Wilhelm [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.