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AD Replication Errors Sensor stopped working

Votes:

0

About 2 weeks ago the AD replication errors sensor stopped working.

I see the following in the event log:

Faulting application name: ADSReplFailuresXML.exe, version: 14.1.2.4, time stamp: 0x53282d3e
Faulting module name: KERNELBASE.dll, version: 6.3.9600.18696, time stamp: 0x5915ecd6
Exception code: 0xc0000142
Fault offset: 0x0009d4c2
Faulting process id: 0x1f7c
Faulting application start time: 0x01d3407da826e912
Faulting application path: C:\Program Files (x86)\PRTG Network Monitor\Sensor System\ADSReplFailuresXML.exe
Faulting module path: KERNELBASE.dll
Report Id: e5e1b5c8-ac70-11e7-80ff-00155de71404
Faulting package full name: 
Faulting package-relative application ID:

I can run the EXE manually with the same parameters and it works fine.

Any ideas?

active-directory ptfsensor windows

Created on Oct 8, 2017 9:39:43 PM

Last change on Oct 30, 2017 6:34:48 AM by Luciano Lingnau [Paessler]



1 Reply

Votes:

0

Hey Greg,

Thanks for your KB-posting.

Please open a new support ticket for this issue using the ticket number PAE936143. Attached to this ticket, please forward us full screen, not cropped screenshots of one of the affected sensors (tabs: Overview, Log and Settings) and from the parent device (tab: Settings).

Which version of PRTG do you currently run?

Thank you very much in advance.

Best regards,
Sven

Created on Oct 9, 2017 11:03:13 AM by Sven Roggenhofer [Paessler Technical Support]




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