New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


Feature Request - Teamviewer Sensor

Votes:

0

Your Vote:

Up

Down

Hello,

for Clients that we only reach by Teamviewer it would be great to have a sensor which checks the availability (online, offline, etc.) of the corresponding ID.

I don't know if thats technically even possible but I think it would be a great addition to make sure all systems are online. Or is there already a way to do it?

Thank you very much and best regards, Sommer.

feature-request request teamviewer

Created on Oct 23, 2017 8:11:18 AM by  Sommer (10) 1



1 Reply

Accepted Answer

Votes:

0

Your Vote:

Up

Down

Hello,
we appreciate your contact and feedback.

There are currently no plans for a team-viewer specific sensor at the present time, but by checking their documentation this should be possible. Please have a look at:

Specifically, in the TeamViewer_API_Documentation.pdf available in the second link documents the following function:

GET /api/v1/sessions (list session codes)

That returns a list of sessions, which reports among other things:

  • sessions – List of session codes.
    • code – Session code.
    • state – State of the session. Can be "open" or "closed".
    • online – Online state of the session. Can be true or false
    • end_customer – End Customer info
      • name – Name of the end customer.
      • email – Email of the end customer.

I believe that this is the information you're after. You'll need to sort the authentication which involves oAuth, but based on this API documentation, it should be possible using PRTG's support for custom sensors:

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Oct 23, 2017 10:50:59 AM by  Luciano Lingnau [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.