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Auto-discovery not working on switch

Votes:

0

Hi,

I'm quite new in Paessler World! We changed all our switches L2 and we are not able anymore to run an auto-discovery on those devices and discover sensors.

I've checked the SNMP config on Paessler and on the switches side and it seems OK. I have no errors on Paessler, it's just empty.

Do you have an idea on how can I find the problem?

auto-discovery snmp-sensor switch

Created on Nov 2, 2017 2:44:57 PM



2 Replies

Accepted Answer

Votes:

0

Hello josuemouco,
welcome to the Paessler world. :)

Do these new switches reply to ping? PRTG will only discover devices that reply to ping:

One way to test this is:

  1. Create a new device manually: Manual: Add a device
  2. Manually deploy a "Ping" sensor an "SNMP Uptime" sensor: Manual: Add a Sensor

This test will confirm whenever SNMP and ICMP are working, if both sensors come up the discovery should definitively work on these devices.

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Nov 3, 2017 8:04:45 AM by Luciano Lingnau [Paessler]



Votes:

1

Hi,

Everything fine, it works thanks !

Created on Nov 3, 2017 8:09:10 AM




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