New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


SNMP CPU Load incorrect Proc Count

Votes:

0

Your Vote:

Up

Down

on some servers the SNMP CPU Load sensor does not report all processors but does on others. i have tried to re-crete the sensor but no change. also added the CPU WMI Load sensor and still incorrect for example: server1 - has 24 total logical cores (12 showing in PRTG), running Windows Server 2008 R2 Standard SP1 64-bit and a remote wmi query shows the following

name                                      NumberOfLogicalProcessors
----                                      -------------------------
Intel(R) Xeon(R) CPU E5-2620 v3 @ 2.40GHz                        12
Intel(R) Xeon(R) CPU E5-2620 v3 @ 2.40GHz                        12

server2 - has 48 total logical cores(48 showing in PRTG), running Windows Server 2008 R2 Standard SP1 64-bit and a remote wmi query shows the following

Name                                     NumberOfLogicalProcessors
----                                     -------------------------
Intel(R) Xeon(R) CPU E7- 4807  @ 1.87GHz                        12
Intel(R) Xeon(R) CPU E7- 4807  @ 1.87GHz                        12
Intel(R) Xeon(R) CPU E7- 4807  @ 1.87GHz                        12
Intel(R) Xeon(R) CPU E7- 4807  @ 1.87GHz                        12

any thoughts as to why server1 only shows 12 cores?

cpu cpu-load cpu-sensor cpuloadsensor snmp-cpu-load

Created on Nov 15, 2017 5:47:35 PM by  rg-711 (0) 1

Last change on Nov 16, 2017 2:28:53 PM by  Stephan Linke [Paessler Support]



2 Replies

Votes:

0

Your Vote:

Up

Down

What count do you get reported within the WMI sensors? That's a bit unclear here :)


Kind regards,
Stephan Linke, Tech Support Team

Created on Nov 17, 2017 8:16:34 AM by  Stephan Linke [Paessler Support]



Votes:

0

Your Vote:

Up

Down

the WMI sensor shows 12 for server1 and server2 shows 32 I believe due to the WMI limit.

Created on Nov 17, 2017 8:22:32 PM by  rg-711 (0) 1



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.