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I try to use an OID in a custom sensor for a Liebert GXT2 UPS but failed

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PRTG Version 17 Device: Liebert GXT2 UPS with SNMP Card We can create SNMP sensors related with Ethernet interfaces, and works fine

But when we want to use library sensors (from importing Liebert GXT mib file) or using some OID retrieved using OIDview tool using Custom Sensor, the polling failed

Error: No such object (error SNMP #222)

What can it be wrong?

Regards, Luis

custom-sensor gxt2 liebert oid

Created on Dec 6, 2017 1:57:33 PM by  Luis Aguilar Sindes (0) 1



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Hi Luis,

Could you please forward a screenshot of the settings page of one custom sensor as well as a screenshot of the OIDview tool where the OID is listed? Thanks in advance!

Best regards, Felix

Created on Dec 7, 2017 11:07:32 AM by  Felix Saure [Paessler Support]



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Thank You.

Here I link several images of non-sucessfull actions:

Sensor error Sensor configuration OIDview tool scan Imported Liebert MIB file into MIB Importer Trying with SNMP Test

https://www.dropbox.com/sh/k8k06vep2hs7dae/AAA0q0bkcOvUWHtWeBm-SJKEa?dl=0

We also tried with Version 1, 2c and 3 of SNMP but didn´t function.

Regards. Luis

Created on Dec 12, 2017 12:51:39 PM by  Luis Aguilar Sindes (0) 1

Last change on Dec 13, 2017 2:14:57 PM by  Felix Saure [Paessler Support]



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Hello Luis,

According to the screenshot, the device does not return any values for the entries listed in the MIB file of the manufacturer. To continue with your example, which results do you get if you choose Walk against the OID

1.3.6.1.4.1.476.1.1.1.1.4.4.1

Use SNMP v1 as well as SNMP v2 for the tests. Let's see if the device returns any useful values for these OIDs.

Best regards, Felix

Created on Dec 13, 2017 2:19:16 PM by  Felix Saure [Paessler Support]



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