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Procedure to backup and restore PRTG

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Hello,

What is the procedure to backup and restore PRTG?

Which folders should I protect?

Is it necessary to stop some service during the backup?

For server core and remote probe.

Thank you.

prtg snmp wmi

Created on Dec 6, 2017 9:05:21 PM by  Sandro Alves (6) 1



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Hello Sandro,
Thanks for your KB-posting.

  • If you want to backup your entire PRTG Configuration including all monitoring data, please refer to this guide
  • If you want to restore a previous configuration, please refer to this guide
  • You want to know how and where PRTG store its data? - please refer to this KB-article
  • If you want to migrate your entire PRTG instance to another host, please refer to our migration guide
  • If you want to migrate a Remote Probe to another host, please have a look at this guide

Best regards,
Sven

Created on Dec 7, 2017 6:45:10 AM by  Sven Roggenhofer [Paessler Technical Support]



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Hello!

Have you detailed guide for restoring the PRTG from the scratch? For example i have a full backup of Program Directory, Data Directory and System state and my old server has totally lost, which guide i need to refer? Or i can use one of this ones?

Thank you.

Created on Sep 30, 2019 2:26:40 PM by  Vasiliy (43) 1



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Hey Vasiliy,

basically, you can follow the 4th guide from above which addresses the migration of a PRTG instance. But in your case, you do not copy the data from a source server but from your backup.

Best regards,
Sven Roggenhofer [Paessler Technical Support]

Created on Oct 1, 2019 4:43:45 AM by  Sven Roggenhofer [Paessler Technical Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.