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PRTG is creating tickets regarding

Value lookup file "C:\Program Files (x86)\PRTG Network Monitor\lookups\prtg.standardlookups.dell.equallogic.powersupplystatus.ovl" could not be loaded (List index out of bounds (0)) And other Dell hardware related ovi's how can this be resolved?

re-open-tickets system-health tickets

Created on Dec 19, 2017 11:45:36 AM



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Hi there,

It seems that the default lookups are somehow corrupted. Please forward us affected lookup files that are listed in the ticket. You can find them on the Core Server under "C:\Program Files (x86)\PRTG Network Monitor\lookups\". Please forward them with a brief description, a screenshot of the ticket and the affected lookup file to [email protected].

Best regards.

Created on Dec 19, 2017 9:02:41 PM by Dariusz Gorka [Paessler Support]




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