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PRTG Network Monitor

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Unexpected connection drop (code: PE039)

Votes:

0

Since one day we get this errormessage:

"Unexpected connection drop (code: PE039)".

The Sensorsettings are:

POP3 Specific, TimeOut 60Sec, Port 110
Transport-Level Security, Pop3 Secific Use Transport-Level Security if available using StartTLS (default) 
POP3 Authentication, Type Without login ; Sensor Result Discard sensor result

Last Up: 21 h 55 m POP3 Service restarted without success

connection drop pe039 unexpected

Created on Dec 22, 2017 10:25:14 AM

Last change on Dec 22, 2017 11:28:34 AM by Luciano Lingnau [Paessler]



1 Reply

Votes:

0

Hi there,

Please activate the "Write Sensor result to disk" option in the sensor's settings and forward us the log files (Result of Sensor XXX.Data.txt and Result of Sensor XXX.txt) located on the corresponding probe under "C:\ProgramData\Paessler\PRTG Network Monitor\Logs (Sensors)" via mail to [email protected]. Please provide the following ticket-id in the subject: *PAE973303*

Best regards.

Created on Dec 25, 2017 9:58:29 AM by Dariusz Gorka [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.