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Why Autoupdate suddenly gives Error Unauthorized???



Didn't change anything but suddenly the Autoupdate does't work anymore, getting continuous "Unauthorized Message" since days: [28.12.2017 10:21:36] Autoupdate: Fehler beim Herunterladen des Updates (HTTP/1.1 401 Unauthorized)

Have a valid licence, whats going on???

autoupdate problem unauthorized

Created on Dec 28, 2017 9:30:41 AM

1 Reply



Dear Daniel,

please contact us with a support bundle. Open the webinterface, menu Setup / Contact Support. This bundle sent with this ticket contains a status overview which is a good starting point for analysis.

Created on Dec 28, 2017 11:45:40 AM by  Arne Seifert [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.