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How to integrate PRTG with OpsGenie



I would like to know how PRTG alerts work with OpsGenie.

alerts notifications opsgenie prtg

Created on Jan 8, 2018 11:38:51 AM

1 Reply

Accepted Answer



Hi there,

It's relatively straightforward - you can set up the pre-canned PRTG integration in OpsGenie to consume notifications (through the "Execute HTTP Action" option). Through this, OpsGenie can receive a callback with a lot of information when your sensor goes down and creates an alert (which is then routed based on your settings). You can manipulate the content of the alert on the OpsGenie side based on the payload.

Additionally, OpsGenie can automatically close down the alert when your sensor goes back up, and the integration is also capable of sending the Acknowledge action back to PRTG from OpsGenie using the API, so you don't need to ack the alert in both tools.

For a detailed information and advanced cases you may visit the following link:


Created on Jan 8, 2018 1:28:12 PM

Last change on Mar 10, 2021 7:10:29 PM by  Jonathan Mena [Paessler Technical Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.