What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

No response (code: PE002) For DNS query sensor

Votes:

0

Hello,

All of a sudden from today we are seeing this error on PRTG No response (code: PE002).

Yesterday it was working fine without any issues. Only thing we did is we paused the sensors and resumed it back today it shows No response (code: PE002)

When we check on the server everything is fine no issues.

How to overcome this error ?

dns dns-query no-response pe002

Created on Jan 12, 2018 12:01:52 PM



5 Replies

Votes:

0

Hello ramkumarj,

Thank you very much for your contact.

Did you already restart the targeted machine or the PRTG for test purposes once? Does the issue still persist afterwards?

Best regards,
Sebastian

Created on Jan 15, 2018 11:33:45 AM by Sebastian Kniege [Paessler Support]



Votes:

0

Hello Sebastian,

The only thing we did is paused the sensors for that servers and un-paused it again. The issue occurred after that.

Thanks.

Created on Jan 15, 2018 3:23:21 PM



Votes:

0

Hello ramkumarj,

Please restart the targeted machine and also try to re-create the sensor if the status does not become "up" after the restart.
Does it work in either one of the two approaches?

Best regards,
Sebastian

Created on Jan 16, 2018 10:07:00 AM by Sebastian Kniege [Paessler Support]



Votes:

0

We have stopped the device in PRTG for maintenance activity and there is no DNS configured for the IP of the device. Why do we get PE002 error (The DNS server is not responding) ?

Created on Mar 25, 2021 9:43:24 AM



Votes:

0

Where precisely do you receive the error code PE002? Do you refer to one of the sensors deployed on the device, that you stopped (assuming that you mean paused)?

Created on Mar 26, 2021 8:56:33 PM by Sebastian Kniege [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.