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I want to use PING on VMWare




I just use PRTG to monitoring my VMWare and the message show "OK" but can't ping to IP address of this VM.

I want to change message to "Warning" if can't Ping to VMWare, where can i setting?

Best regards, Pond

ping-sensor prtg vmware-monitoring

Created on Jan 19, 2018 3:42:57 AM

3 Replies



Sorry, that's not possible. If a device is not pingable, PRTG will show it as down.

Kind regards,
Stephan Linke, Tech Support Team

Created on Jan 19, 2018 11:20:37 AM by  Stephan Linke [Paessler Support]



Dear Stephan,

I have VM name "test91" and it have IP address "XX.XX.0.199" .

Firstly, i enable network for this VM and it can ping normally. Afterward, i disable network and it can't ping.

I try to re-scan this VM on PRTG but it's still show message "OK"

I want to show message as "Down", How can i setting it?

PS. For the test step above, i want to test if VM have Bluescreen after update patch on Windows, it must be show message "Down"

Best Regards,

Created on Jan 22, 2018 2:17:09 AM

Last change on Jan 22, 2018 7:42:54 AM by  Stephan Linke [Paessler Support]



Hi Kittikom,

Thanks for clarifying that. The VM is not down for the sensor (as it's still running and queried via VMWare, not via its network). You'll need to add a ping sensor to the device that resembles the VM itself (i.e. create a new device with the IP *.*.0.199).

Otherwise, you'll not be able to detect if the actual network of the host is down.

Kind regards,
Stephan Linke, Tech Support Team

Created on Jan 22, 2018 7:48:01 AM by  Stephan Linke [Paessler Support]

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