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I want to use PING on VMWare

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Hi,

I just use PRTG to monitoring my VMWare and the message show "OK" but can't ping to IP address of this VM.

I want to change message to "Warning" if can't Ping to VMWare, where can i setting?

Best regards, Pond

ping-sensor prtg vmware-monitoring

Created on Jan 19, 2018 3:42:57 AM by  Eric Chou (0) 1



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Sorry, that's not possible. If a device is not pingable, PRTG will show it as down.


Kind regards,
Stephan Linke, Tech Support Team

Created on Jan 19, 2018 11:20:37 AM by  Stephan Linke [Paessler Support]



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Dear Stephan,

I have VM name "test91" and it have IP address "XX.XX.0.199" .

Firstly, i enable network for this VM and it can ping normally. Afterward, i disable network and it can't ping.

I try to re-scan this VM on PRTG but it's still show message "OK"

I want to show message as "Down", How can i setting it?

PS. For the test step above, i want to test if VM have Bluescreen after update patch on Windows, it must be show message "Down"

Best Regards,

Created on Jan 22, 2018 2:17:09 AM by  Eric Chou (0) 1

Last change on Jan 22, 2018 7:42:54 AM by  Stephan Linke [Paessler Support]



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Hi Kittikom,

Thanks for clarifying that. The VM is not down for the sensor (as it's still running and queried via VMWare, not via its network). You'll need to add a ping sensor to the device that resembles the VM itself (i.e. create a new device with the IP *.*.0.199).

Otherwise, you'll not be able to detect if the actual network of the host is down.


Kind regards,
Stephan Linke, Tech Support Team

Created on Jan 22, 2018 7:48:01 AM by  Stephan Linke [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.