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Drive not found (code: PE013)

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0

Hello all,

I have a sensor which is marking as Drive not found (code: PE013) and I just cant get it to work. Can someone help me out here please?

diskspace snmp-sensor wmi

Created on Jan 31, 2018 9:49:52 AM



3 Replies

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Dear TUMAS,

when you manually recreate that sensor, does the new one work?

Created on Jan 31, 2018 2:44:20 PM by Arne Seifert [Paessler Support]



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No it remains the same. I even cloned a sensor but still the same

Created on Feb 1, 2018 11:24:26 AM



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0

Dear TUMAS,

in this case, please contact us at [email protected], describe the issue and attach screenshots of the manually recreated (not of the cloned) sensor:

  • of the sensor's overview tab
  • the logs tab of the sensor
  • the settings tab (multiple screenshots if necessary to cover all options.)

Please capture the whole PRTG user interface in any screenshot and send them as email file attachment.

Created on Feb 1, 2018 3:26:17 PM by Arne Seifert [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.