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PythonMiniProbe on Ubuntu 16.04 ( Snappy )




the PythonMiniProbe dont work on Ubuntu 16.04?

The Probe dont connect to the PRTG Core Server.

Greetings Geist202

prtg pythonminiprobe ubuntu

Created on Feb 12, 2018 1:21:06 PM

3 Replies



Hi Geist,

Did you already check if all https://kb.paessler.com/en/topic/60839 requirements are fulfilled?

  • Python 2.7
  • python-dev and build-essential packages Please do also check the core server log file if the probe requests arrive at the core server:
Core Server: C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System)\PRTG Core Server Log (1/2).log

Best regards, Felix

Created on Feb 13, 2018 11:49:55 AM by  Felix Saure [Paessler Support]



Hello Felix, I did the installation as described. However, the connection still doesn't work. It's the Ubuntu Snapy. The installer does not recognize any device ID either. As soon as I try to start the service, an error occurs that the "chroot" has no authorization for it. I had to install Python and the probe in classic mode.

Best regards, Geist

Created on Feb 19, 2018 12:48:31 PM



Hello Geist,

I'm afraid that the mini probe feature comes as is and that we did not test it with all Linux distributions and the snap package. If I understand you correctly, the probe is up and running on another distribution now, so I'd recommend to stick to this solution.

Best regards, Felix

Created on Feb 21, 2018 7:43:26 AM by  Felix Saure [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.