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How can I use SMS Notification 3rd Party Services like Swissphone with PRTG?

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Is it possible to sent SMS over a 3rd Party service like swissphone?

notification notifications prtg sms sms-notification swissphone

Created on Feb 26, 2018 11:04:19 AM by  lwidmer (0) 1

Last change on Mar 9, 2018 10:15:32 AM by  Gerald Schoch [Paessler Support]



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This article applies to PRTG Network Monitor 17 or later

Configure PRTG for Sending SMS and Paging Messages via IMASYS URL from Swissphone

To use Swissphone as SMS provider, the following setup is required in PRTG:

Step 1: Set Up Notification Delivery

First, you need to define the SMS notification delivery method in PRTG. Basically, this is providing the API call for the IMASYS URL messaging gateway.

  • Go to Setup | System Administration | Notification Delivery, section SMS Delivery. Notification Delivery Setup
  • Set the Configuration Mode to Enter a custom URL for a provider not listed.
  • Enter the following URL:
https://imasys.swissphone-gateway.com/IZ/sendmessage.aspx?UserID=XXXXXXXXX&Pwd=XXXXXXXXX&Originator=XXXXXX&Address=%SMSNUMBER&Message=%SMSTEXT
  • In the URL, replace the following dummy strings with your own values:
UserIDSee IMASYS Account Information
PwdSee IMASYS Account Information
OriginatorSender Identification or number

Note: %SMSNUMBER and %SMSTEXT will be replaced by PRTG automatically when an SMS text message is triggered.

Step 2: Create New or Use Existing Notification

The next step is to create a notification that sends sms/pager messages. You can create a new notification under Setup | Account Settings | Notifications or you can use an existing notification by selecting it from the list.

  • In the notification's settings, select Send SMS/Pager Message.

SMS/Pager Message Setup

Step 3: Set Up Notification Triggers

Now you need to set up notification triggers on the object(s) that you want to receive alerts for. You can do this for groups, devices, or sensors.

  • Go to the Notifications tab of a sensor, for example, and click the + button to create a new trigger.
  • Configure the trigger as needed and select the notification you created in Step 2 from the dropdown menu.

Notifications Tab of a Sensor

Step 4: Test the SMS Alerting

Once you have set up everything, right-click a sensor and select Simulate Error Status to check if the SMS alerting is working as expected.

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Feb 28, 2018 8:08:48 AM by  Luciano Lingnau [Paessler Support]

Last change on Mar 5, 2018 9:24:49 AM by  Brandy Mauff [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.