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Sensor Dell System Health "Warning" state yet all channels are green

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I have noticed on a few of the "Sensor Dell System Health" sensors that the main channel "Global System Status" is in a "Non Critical" state. This turns the overall sensor into a [Warning] state. However all the other channels within this sensor are in a [Green] state. I assume that the "Global System Status" is a reflection of the other channels as a whole. Is there something wrong with the sensor setup? Or is there something on the Dell machine that needs addressed?

Thanks,

Matt

global-system-status non-critical sensor-dell-system-health

Created on Feb 26, 2018 3:03:26 PM

Last change on Feb 27, 2018 8:25:28 AM by Luciano Lingnau [Paessler]



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Accepted Answer

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Hello there,
thank you for your KB-Post.

Well observed. The Global System Status is not a summarization of the other channels. It may report issues that are not picked up by any other channel. This specific channel, is polling the following Dell Metric:

systemStateGlobalSystemStatus
0200.0010.0001.0002 This attribute defines the global system status of all chassis being monitored by the systems management software.
other(1), unknown(2), ok(3), nonCritical(4), critical(5), nonRecoverable(6)

If the channel is showing the Non-Critical state, I encourage you to check the server's iDRAC as it may contain more details about the error/issue.

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Feb 27, 2018 8:36:48 AM by Luciano Lingnau [Paessler]

Last change on Feb 27, 2018 9:11:12 AM by Luciano Lingnau [Paessler]




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