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MIB Importer Values not being used

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I have imported a MIB and am extracted a single OID that I intend to use as an SNMP Library Sensor.

I have tweaked the Unit to a value of "Minutes" and Changed the Scale to divide by 6000. Neither the Unit or Scale are being used in the sensor for some reason. The sensor does grab the value, just not using the units I defined or the division.

This is for a UPS system which is displaying the battery runtime remaining in hundredths of a second. Therefore need to convert it to minutes.

I have deleted and re-added it many times. I am also deploying on the server itself by choosing "Save for PRTG Network Monitor" I have also restarted the core sever.

mib mib-importer snmp

Created on Mar 9, 2018 5:01:06 PM by  tjjohnsto (0) 1



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Hi there,

What version of PRTG are you currently using as we had a bug in the older versions which affected scaling and custom units in the SNMP Library Sensor?

Best regards.

Created on Mar 12, 2018 7:53:48 AM by  Dariusz Gorka [Paessler Support]



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I'm using the following version: PRTG Network Monitor 18.1.38.11934 x64

Created on Mar 12, 2018 11:32:04 AM by  tjjohnsto (0) 1



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Hi there,

Could you check the channel settings if the scaling is correctly set there?

Best regards.

Created on Mar 12, 2018 12:33:12 PM by  Dariusz Gorka [Paessler Support]



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There is nothing specific in channel settings regarding scaling at all.

Screenshot https://ibb.co/i3bRV7 Screenshot https://ibb.co/dORwxn

Created on Mar 12, 2018 12:41:36 PM by  tjjohnsto (0) 1



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Hi there,

Please contact us under [email protected] by referring to this ticket. Please also attach the used OIDlib and a Walk against the device with the OIDlib by using our SNMP-Tester:
https://www.paessler.com/tools/snmptester

Best regards.

Created on Mar 12, 2018 12:56:18 PM by  Dariusz Gorka [Paessler Support]



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Done, thank you

Created on Mar 12, 2018 1:55:13 PM by  tjjohnsto (0) 1



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