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Turn off Alerts when No Data is Being Shown

Votes:

1

I have an issue where I have created a Windows Process sensor to follow how many instances we have open of a particular executable. The thing is there are times when the executable isn't open in any instance. I noticed that when it cannot find the executable is shows a red "Down" status for the sensor and No Data. I was wondering if there's a way we can set it so that it's still in the green "Up" state even when there's no data to be shown. I want to avoid setting up "acknowledged" down states. I'm open to trying a different sensor if need be. I just need one where the instances are still being shown and when there's "No Data" or no instances it's still shows as "Up".

channel-configuration custom-sensor prtg sensor

Created on Mar 28, 2018 10:47:44 PM



2 Replies

Votes:

0

There is an option 'Limits' in channel setting. Check it, maybe it's configured for Error when quantity of instance is 0.

Created on Mar 30, 2018 4:45:21 AM



Votes:

0

I am afraid there is no proper way implementing this the way you want it.

Kind regards
Andreas Günther, Technical Support

Created on Mar 30, 2018 7:52:28 AM by Andreas Günther [Paessler Support]




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