What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Two email addresses per user (admin) account



As our mail server may have an outage, I'd like to be notified not just to the emails hosted there but to also some cloud hosted email address.

I've implemented other ways of notification but I need second email address.

Using two accounts and having to configure every special setting (permissions, notifications etc) twice in one PRTG system is simply just a wrong approach.

email failure notifications

Created on Apr 9, 2018 6:29:01 AM

1 Reply



When opening up the account, there's a tab "Notification Contacts", you can add other mail addresses for that very account that will be receiving the notifications as well. That's the correct approach :)

Kind regards,
Stephan Linke, Tech Support Team

Created on Apr 9, 2018 6:40:26 AM by  Stephan Linke [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.