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implement prtg alert with ticketing system(spiceworks)

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Hey, i want PRTG to be able to generate tickets for critical(down) alerts with my ticketing system, for example link PRTG with my ticketing system so that when there is a critical issue a ticket gets created on spiceworks and assigned to the right person. Is this possible by any chance??

#http #prtg #snmp

Created on Apr 11, 2018 3:48:01 PM by  rnjie (0) 2



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I know this is old, but why cant you just have prtg email your spiceworks monitored inbox. We do it that way.

Created on Oct 4, 2019 8:43:33 PM by  Morbus (60) 1



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Hi there,

Unfortunately, we currently have no official way of doing this or a guide. However you might be able to utilize the "Execute HTTP Action"-option of a notification under "Setup > Account Settings > Notifications".

Best regards.

Created on Apr 11, 2018 8:57:09 PM by  Dariusz Gorka [Paessler Support]



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I know this is old, but why cant you just have prtg email your spiceworks monitored inbox. We do it that way.

Created on Oct 4, 2019 8:43:33 PM by  Morbus (60) 1



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