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implement prtg alert with ticketing system(spiceworks)

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Hey, i want PRTG to be able to generate tickets for critical(down) alerts with my ticketing system, for example link PRTG with my ticketing system so that when there is a critical issue a ticket gets created on spiceworks and assigned to the right person. Is this possible by any chance??

#http #prtg #snmp

Created on Apr 11, 2018 3:48:01 PM



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I know this is old, but why cant you just have prtg email your spiceworks monitored inbox. We do it that way.

Created on Oct 4, 2019 8:43:33 PM



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Hi there,

Unfortunately, we currently have no official way of doing this or a guide. However you might be able to utilize the "Execute HTTP Action"-option of a notification under "Setup > Account Settings > Notifications".

Best regards.

Created on Apr 11, 2018 8:57:09 PM by Dariusz Gorka [Paessler Support]



Accepted Answer

Votes:

1

I know this is old, but why cant you just have prtg email your spiceworks monitored inbox. We do it that way.

Created on Oct 4, 2019 8:43:33 PM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.