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# PRTG not storing Monitoring Database to the new directory.

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I changed the data directory to a new directory using the guide below. However I found out that it is still saving the monitoring database and other files in the old directory(default directory). I followed the guide by saving all the existing files to the new directory and change the PRTG Administration tool to the new directory.

https://kb.paessler.com/en/topic/543-how-can-i-change-the-data-directory-of-my-prtg-installation

Created on Apr 23, 2018 5:04:54 AM by deedee (0) 1

3 Replies

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Hi deedee,

Could you provide me with a screenshot of the folders (new and old, incl. timestamps) and the PRTG Administration Tool's Server tab? Thanks!

Kind regards,

Created on Apr 23, 2018 7:07:58 AM by

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Hi Stephan,

Please see below. Just an additional info, the new directory is a network drive in which the PC and the account has read and right access.

Old (Default) Directory https://www.dropbox.com/s/bdd27yiketghl3z/Old%20%28Default%29%20Directory.jpg?dl=0

Created on Apr 23, 2018 7:24:14 AM by deedee (0) 1

#### 0

You might want to use the UNC notation here:
\\servername\sharename\path\to\folder
this usually works.

Kind regards,