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How do I install prtgshell?



I'm trying to monitor our new Citrix environment, and I found the sensors from Lockstep, which seems nice. But when I install them I get the error: PrtgShell module not loaded: ensure the module is visible for 32-bit PowerShell The only prtgshell I've found is from Brian Addicks. I've downloaded that, and placed the prtgshell.psm1 file in c:\program files(x86)\WindowsPowerShell\Modules, and also in C:\program files\WindowsPowerShell\Modules. I've even tried placing it in c:\windows\system32\windowspowershell\modules despite that it's not correct. But if I do a Get-Module -listavailable it doesn't show up?

citrix powershell

Created on Apr 30, 2018 10:48:14 AM

2 Replies



Ok, I found out that I need to place the prtgshell.psm1 in a subfolder called PrtgShell in the c:\program files (x85)\WindowsPowershell\Modules. Then it could see it. Of course it didn't end there, I also had to find a powershell module called SharpSNMP from the same company, and now I find out that the plugins aren't updated to monitor XenApp 7 :-(

Created on May 1, 2018 6:03:35 AM



Hi there,

Unfortunately, this is not the correct place for this issue as the mentioned plugins and scripts are developed by a third party. Please contact the responsible developer via their GitHub site as they might offer you support for your issue.

Best regards.

Created on May 1, 2018 7:45:50 AM by  Dariusz Gorka [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.