What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

How to convert alert into tickets?

Votes:

0

Hi, I want to introduce PRTG tool in my environment thus seeking some intel. I understand that once alert is triggered one will be notified about same via sms/email. but if I want to do the integration with Service Now how can I do that? or any other tool will be required for ticket base?

prtg servicenow tickets

Created on May 17, 2018 7:10:23 AM



1 Reply

Votes:

0

Hi!

Vanios is now offering an out-of-the-box integration with PRTG!

Please find more details here:

http://www.evanios.com/paessler-prtg-servicenow-integration/ https://www.evanios.com/blog/servicenow-integration/paessler-prtg-servicenow-integration/

Kind regards
Andreas Günther, Technical Support

Created on May 18, 2018 10:10:14 AM by Andreas Günther [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.