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How to convert alert into tickets?



Hi, I want to introduce PRTG tool in my environment thus seeking some intel. I understand that once alert is triggered one will be notified about same via sms/email. but if I want to do the integration with Service Now how can I do that? or any other tool will be required for ticket base?

prtg servicenow tickets

Created on May 17, 2018 7:10:23 AM

1 Reply




Vanios is now offering an out-of-the-box integration with PRTG!

Please find more details here:

http://www.evanios.com/paessler-prtg-servicenow-integration/ https://www.evanios.com/blog/servicenow-integration/paessler-prtg-servicenow-integration/

Kind regards
Andreas Günther, Technical Support

Created on May 18, 2018 10:10:14 AM by  Andreas Günther [Paessler Support]

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