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Remote probe disconnection



Hi all,

is there a possibility to create a Sensor that monitor if a remote probe is up/down? I've got all of my sensors in 3 probes and when 1 of these probes go down I don't receive any error, and this is not good because if the remote probe go down I need to be informed asap.

How can I do it?

error prtg remote-probe

Created on May 17, 2018 1:46:32 PM

2 Replies

Accepted Answer



Hi Andrea,

When a remote probe is not reachable, this will lead to the probe health sensor on the remote probe to go into error state, you can add a state trigger there on tab "Notifications" in case there are currently none configured.

Additionally you can add each remote probe as a separate device to "Local Probe" of the PRTG server and monitor them with ping sensors and a service sensors that checks if service "PRTG Probe" is running.

Kind regards,


Created on May 18, 2018 11:13:20 AM by  Erhard Mikulik [Paessler Support]



thanks for the reply, it works well

Created on May 21, 2018 1:34:26 PM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.