What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Using REST Dell EMC filesytem Sensor to monitor Unity filesystem usage - 2

Votes:

0

Hi,

@Moderator: Please delete my previous thread, I could solve that error message.

I wanted to add the REST Dell EMC Dateisystem Sensor to monitor Unity filesystem usage but when trying to add it I receive the message: No Objects for monitoring found.

Our unity does contain one pool and multiple filessystems and I was able to add the REST Dell Capacity sensor, only the filesystems sensor wont work.

PRTG Network Monitor 18.1.38.11934 x64 Unity OS: 4.2.2.9632250

Any ideas?

Best regards, Sascha

emc filesystem rest

Created on Jun 1, 2018 2:57:21 PM



5 Replies

Votes:

0

Dear websas,

please run this command:

smcli.exe 127.0.0.1 -c "show AllPhysicalDisks summary;" -quick -S -e

Please replace "127.0.0.1" with the real IP.

Please send a screenshot of the output to [email protected], including a description of the issue.

Created on Jun 11, 2018 11:34:12 AM by Arne Seifert [Paessler Support]



Votes:

0

Hi Arne,

thank you for your response.

I guess I have a pretty dumb question as I never used smcli before:

Where do I run this command? (on my local win7 pc, on the windows server on which prtg is installed or on the emc filer I want the sensor for)?

Do I need to install smcli first? Because I tried running that command in the cmd / via ssh on all of them but that didnt work, because smcli.exe is unknown and I couldnt really find an download for the smcli...

Thanks, Sascha

Created on Jun 11, 2018 1:09:44 PM



Votes:

0

Dear websas,

I should have been more specific in the first place. On the PRTG probe which runs the sensor, please check the registry. If you have a 32 bit Windows:

HKEY_LOCAL_MACHINE\SOFTWARE\storage\SMclient

or if you have a 64 bit Windows:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\storage\SMclient

You should have a variable "Path" in that key, which should point to SMCLi.exe.

Created on Jun 11, 2018 2:19:04 PM by Arne Seifert [Paessler Support]

Last change on Jun 11, 2018 2:19:56 PM by Arne Seifert [Paessler Support]



Votes:

0

The probe is a 64bit windows server, but the path:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\storage\SMclient

does not exist - neither does:

HKEY_LOCAL_MACHINE\SOFTWARE\storage\SMclient

The \storage key/directory is not visable on both of them.

Any ideas?

Created on Jun 11, 2018 3:12:02 PM



Votes:

0

Dear websas,

I just noticed that I mixed up the sensor type in question. I am sorry for the confusion!

Debugging the Rest sensor type can be more complex. Please check if your EMC provides a Rest API. If yes, but the sensor cannot be created, please contact [email protected] about this. Please include a screenshot of the error message.

Created on Jun 12, 2018 2:58:30 PM by Arne Seifert [Paessler Support]

Last change on Jun 12, 2018 2:58:49 PM by Arne Seifert [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.