What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Network and Wireless Traffic Flatlined since updating Firewalls

Votes:

0

Ever since I updated both my primary and secondary Palo Alto firewalls the network traffic is showing as flatlined for both wired and wireless traffic on both firewalls. Is there a way to reset the probes? Thanks for the guidance I'm new to PRTG.

firewall palo prtf

Created on Jun 6, 2018 1:47:12 PM



1 Reply

Votes:

0

Hi there,

Please forward us the following information for further analysis via mail ([email protected]):

  • the sensor settings of both affected sensors
  • the sensor overview page of both affected sensors

Please refer to the following Ticket-ID "PAE1046038".

Best regards.

Created on Jun 7, 2018 10:46:13 AM by  Dariusz Gorka [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.