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RPC failure some of the time

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I receive error 800706BE: The remote procedure call failed often, but not consistently when a particular server has it's CPU usage checked. The probe will check the CPU, and sometimes the Disk Free, generally come back with a status "Up", but then a few moments later is comes back with the error listed above.

I took a screenshot, first check of Disk Free was at 9:26:48 AM with the RPC failure, then at 9:26:52 AM it was successful.

As this is not a consistent issue the usual "fixes" do not apply.

cpu-load disk-free error rpc

Created on Jun 6, 2018 1:47:53 PM



1 Reply

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Hi there,

Is it possible that there are two or more servers with the same DNS-Name? This could explain the changes.

Please also make sure that the you monitor the remote device via its FQDN. Additionally, check if you see the same issue with the WMI-Tester when you query the remote device manually from the Core Server or Remote Probe:
https://www.paessler.com/tools/wmitester

Best regards.

Created on Jun 12, 2018 8:20:29 PM by Dariusz Gorka [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.