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Disable Enable SSL encryption for the PRTG website

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Please can you tell me where to find the option to disable this message? We use PRTG internally and there is no reason to use SSL, plus if we do we are then presented with the lack of SSL cert from within the browser.

dashboard ssl web-interface

Created on Jun 18, 2018 9:25:29 AM by  wmcdade_tcut (10) 1



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Hello there,

It can be disabled with a change in the registry on the PRTG Server:

  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Paessler\PRTG Network Monitor\Server\Webserver
  • Add DWORD (in case it does not already exist): showsslnagscreen
  • Set Value to 0, this will disable the SSL warning.
  • Restart service PRTG Core Server for the change to become effective.

Kind regards,

Erhard

Created on Jun 18, 2018 9:57:25 AM by  Erhard Mikulik [Paessler Support]

Last change on Jun 18, 2018 9:58:28 AM by  Erhard Mikulik [Paessler Support]



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Thank you Erhard, however this does not work. The DWORD is already there and when changed to "0" and the PRTG Core Service is restarted, it reverts back to "1".

Created on Jun 18, 2018 11:02:51 AM by  wmcdade_tcut (10) 1



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Ah, ok, stop the service first, then apply the change, this should work then.

Created on Jun 18, 2018 11:06:37 AM by  Erhard Mikulik [Paessler Support]

Last change on Jun 18, 2018 11:28:16 AM by  Erhard Mikulik [Paessler Support]



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Thanks, this has fixed my issue.

Created on Jun 18, 2018 11:24:03 AM by  wmcdade_tcut (10) 1



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.