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Can't move multiple objects



I am using PRTG Enterprise Console v18.2.41.1652 and I have imported a large number of devices exported from our Pingmon server which I need to organise into groups by customer. If I select more than one object and choose Move > To Other Group... I get an error (Bad Request). Sorry, the selected object cannot be used here or it does not exist. Error details Version: Server: URL: /moveobject.htm?id=2110,2111&_hjax=true&wingui=true Time: 13:14:41 Moving individual items works, but it is exceedingly slow.

Any solution or workaround would be much appreciated, as I have a lot of devices and sensors to get through.

enterprise-console error move

Created on Jun 18, 2018 12:18:05 PM

2 Replies



Hello Ralph,

Thanks for your inquiry, we appreciate your contact regarding this matter!

For now I would recommend to use the web interface, since this is working better there.

You can already use the new desktop client now, though it's currently in beta status. You can install it next to Enterprise Console, no need to uninstall anything.

For any further questions or issues, we're glad to help.

Kind regards,
Birk Guttmann, Tech Support Team

Created on Jun 18, 2018 3:17:12 PM by  Birk Guttmann [Paessler Support]



Oh great, this new Beta one is actually working now for moving the objects, finnaly something that can work easily :) thanks

Created on Jul 27, 2018 12:02:54 PM

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