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Hyper-V host Sensor error

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Hello PRTG,

The sensor "Host Hyper-V" return the following error : Class(es) not found : "Win32_PerfRawData_HvStats_HyperVHypervisorRootPartition" (code : PE235)

Servers : Windows server 2016 Standard with Hyper-V Role (3 servers) Windows Update : Up to date PRTG version : 18.2.41.1652+ All other sensors : Working like a charm

Many thanks in advance for your help

hyper-v windows wmi

Created on Jun 19, 2018 3:28:59 PM by  ndyserinck (0) 1



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Hi there,

Sounds like that the operating system of the target Hypervisor did not register the class properly.

Can you use the WMI Tester against that host and execute this query?

SELECT
    Name, DepositedPages
FROM
    win32_perfrawdata_hvstats_hypervhypervisorrootpartition
WHERE
    Name = '_Total'

If the target Windows device still does not respond, this guide can help you to repair the target's WMI system.

Best regards, Felix

Created on Jun 20, 2018 12:51:39 PM by  Felix Saure [Paessler Support]



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Hello,

I have the same problem in Windows 2016.

The class win32_perfrawdata_hvstats_hypervhypervisorrootpartition is not present in Windows 2016.

The command Get-WmiObject -List | Where Name -Match HvStats | Select Name not return win32_perfrawdata_hvstats_hypervhypervisorrootpartition

I think the class has been renamed to Win32_PerfFormattedData_HvStats_HyperVHypervisorPartition

Romain.

Created on Dec 6, 2018 8:25:15 AM by  Romain D (0)



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Hello Romain,

Could you please perform these two queries using the WMI Tester and provide the results?

SELECT
    Name, DepositedPages
FROM
    win32_perfrawdata_hvstats_hypervhypervisorrootpartition
WHERE
    Name = '_Total'
SELECT
    Name, DepositedPages
FROM
    Win32_PerfFormattedData_HvStats_HyperVHypervisorPartition
WHERE
    Name = '_Total'

Kind regards,
Felix Saure, Tech Support Team

Created on Dec 11, 2018 10:31:23 AM by  Felix Saure [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.