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Temporary activation License already in use

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We have installed PRTG on a new PC because the old one died. We are getting the message: "Temporary activation. License already in use on a different system"

It says the License will expire on 18/07/18. The PRTG version is 18.2.41.1652

Please advise how to fix this.

activation license prtg

Created on Jun 20, 2018 1:59:53 PM



1 Reply

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Hi there,

In this case it would be better to open a support case as the KB is more intended for user to user interaction. Therefore please send the necessary information (License and System ID) in a mail to "[email protected]".

Best regards.

Created on Jun 20, 2018 7:19:55 PM by Dariusz Gorka [Paessler Support]




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