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80041002 error on a server where PRTG was running the day before



Hello, everything is in the title. Yesterday, everything was fine, and the next day all WMI sensors, gives me this error. Only ping that is not WMI works. I restart the target server, same. I have 20 servers running without problems. He is the only one who poses a problem. I tested with WMI Tester 2.3, I have error code 80041002 object not found. Thanks for your help

prtg-network-monitor windows wmi-sensors

Created on Jul 2, 2018 1:39:18 PM

1 Reply




Thank you for the KB-Post. Which exact test did you run in the WMI Tester, and on which exact sensors does the error happen? I'm asking this, because different WMI Sensors use different WMI namespaces, and that means the Tester has to access the same WMI namespace, otherwise the test may not prove that WMI really works.
And please also restart the PRTG Probe Service. Does it work after that?

best regards

Created on Jul 3, 2018 11:19:19 AM by  Torsten Lindner [Paessler Support]

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