What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Sensor disk free

Votes:

0

I am getting this error message "The host's WMI system is returning invalid data: in class Win32_LogicalDisk - f: FreeSpace f: Size (code: PE098)"

On the device, I have enabled WMI. Why am I getting this error?

error-pe098 sensor wmi

Created on Jul 11, 2018 1:33:36 AM



7 Replies

Votes:

0

What kind of device is the F drive on this machine?

Benjamin Day
Paessler Support

Created on Jul 11, 2018 4:46:41 AM by  Benjamin Day [Paessler Support] (1,441) 2 1



Votes:

0

It's external hard disk, WD Passport

Created on Jul 11, 2018 5:32:41 AM



Votes:

0

The error message is indicating that whatever that host machine is sending us is erroneous data. I would imagine because it's a portable hard drive.

If you want to turn on Write Sensor Result to Disk in the Settings tab under Result Handling, we can see what it's sending us.

Benjamin Day
Paessler Support

Created on Jul 11, 2018 8:20:23 PM by  Benjamin Day [Paessler Support] (1,441) 2 1



Votes:

0

Dear Benjamin,

I've turn on the settings as suggested and here's the result

Data['blockedsens'].asString := '';
Data['bogustolerance'].asString := '0';
Data['canlinux'].asString := '0';
Data['drive'].asString := 'All';
Data['expandinstance'].asString := '0';
Data['fastcount'].asString := '10';
Data['host'].asString := 'MS-SVR-01';
Data['hostv6'].asString := '';
Data['inerror'].asString := '1';
Data['ipversion'].asString := '0';
Data['isexesensor'].asString := '0';
Data['ishybrid'].asString := '0';
Data['iswmi'].asString := '1';
Data['lastmsg'].asString := 'PE098 The host's WMI system is returning invalid data: %s WMI invalid data in class Win32_LogicalDisk - f: FreeSpace f: Size ';
Data['lastuptime'].asString := '0';
Data['notonpod'].asString := '0';
Data['reboot'].asString := '43292.0270509722';
Data['reqmsginterval'].asString := '600';
Data['resultfile'].asString := 'Result of Sensor 2127.txt';
Data['sensorid'].asString := '2127';
Data['simulate'].asString := '0';
Data['timeout'].asString := '900';
Data['tlsexplicit_default'].asString := '';
Data['tlsexplicit_ftp'].asString := '';
Data['tlsexplicit_imap'].asString := '';
Data['tlsexplicit_pop3'].asString := '';
Data['tlsexplicit_port'].asString := '';
Data['tlsexplicit_smtp'].asString := '';
Data['uptimecount'].asString := '0';
Data['usednstime'].asString := '0';
Data['waitresponsecounter'].asString := '0';
Data['windowslogindomain'].asString := 'ms-svr-04.maestroswiss.local';
Data['windowsloginpassword'].asString := '*';
Data['windowsloginusername'].asString := 'administrator';
Data['windowsnamespace'].asString := '';
Data['workduration'].asString := '463';

Created on Jul 12, 2018 12:49:26 AM

Last change on Jul 14, 2018 12:20:32 AM by  Benjamin Day [Paessler Support] (1,441) 2 1



Votes:

0

Masmi,

I'm going to ask my developers about this.

Benjamin Day
Paessler Support

Created on Jul 12, 2018 6:55:26 PM by  Benjamin Day [Paessler Support] (1,441) 2 1



Votes:

0

Masmi,

Can I ask you to try using our WMI Tester for this machine?

https://www.paessler.com/tools/wmitester

There is an option in the tester for disks. Please run it, and send the results.

Thanks!

Benjamin Day
Paessler Support

Created on Jul 16, 2018 10:49:57 PM by  Benjamin Day [Paessler Support] (1,441) 2 1



Votes:

0

Please check file system permission on volume root folder for wmi user.

This was reason for this error in my case.

Kind regards, Chris

Created on Jan 16, 2019 1:20:43 PM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.