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Desktop recognized as Malware

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I just tried to install the new Desktop client. But immediately this was recognized as malware from two independent Scanners. Can you fix that plase.

best regards Detlev

desktop malware prtg

Created on Jul 11, 2018 8:42:43 AM by  Detlev (0) 1



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What scanners are you using? We're aware of an issue with edit TrendMicro that prevents installation, but not of a second one.


Stephan Linke, Tech Support Team

Created on Jul 11, 2018 9:03:44 AM by  Stephan Linke [Paessler Support]

Last change on Jul 11, 2018 9:10:21 AM by  Stephan Linke [Paessler Support]



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Bitdefender and Trendmicro

Created on Jul 11, 2018 9:07:08 AM by  Detlev (0) 1



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We'll look into BitDefender, it's probably the same issue.


Kind regards,
Stephan Linke, Tech Support Team

Created on Jul 11, 2018 9:10:37 AM by  Stephan Linke [Paessler Support]

Last change on Jul 11, 2018 9:10:48 AM by  Stephan Linke [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.