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Unable to Connect with FortiGate



Hi all,

I'm a new user and currently, I have an issue with Fortigate. For some reason, all of my sensors were down. how can I fix this matter? Thank you!

fortigate prtg snmp

Created on Jul 16, 2018 4:15:12 PM

1 Reply



Hello Xiao,

Thank yo very much for your contact.

Please contact us directly via email to [email protected] and provide us with full-screen screenshots (neither cropped nor resized) from the Overview, Logs and Settings tab of one of the affected sensors.

Thank you very much in advance.

Created on Jul 17, 2018 6:04:31 AM by  Sebastian Kniege [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.