We have customers using PRTG. There is a growing tendency to use SFB, Skype For Business. Some of these customers want us to help them monitor user experience by monitoring the following parameters on user Windows laptops and desk tops:
1. Connected or not.
2. If connected Wi-Fi RSSI, Packet Drops and Jitter.
3. Monitoring Skype connection itself.
SFB is now trending to become a business critical application for valid reasons for communication and co-ordination meeting within, with customers and project organization globally. User experience here is very critical.
While MS provides a dashboard that is more of a problem analysis dashboard, there is a felt need to monitor all aspects that provide dependency to Skype from within the organization. While PRTG helps monitoring links, switches, firewalls and also Access Points the real monitoring can happen only when End User Experience dependency parameters are captured. Not sure if WMI parameters can support this kind monitoring. It will help to have PRTG providing these capabilities or suggest a way of enabling this important requirement.