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lookup file doesn't load to prtg system

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Hello. lookup file doesn't load to prtg system:

<?xml version="1.0" encoding="UTF-8"?>
<ValueLookup id="oid.cisco.ospf.state" desiredValue="4" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="PaeValueLookup.xsd">
	<Lookups>
		<SingleInt state="Error" value="1">down</SingleInt>
		<SingleInt state="Error" value="2">attempt</SingleInt>
		<SingleInt state="Warning" value="3">init</SingleInt>
		<SingleInt state="Ok" value="4">twoway</SingleInt>
		<SingleInt state="Error" value="5">exchange start</SingleInt>
		<SingleInt state="Error" value="6">exchange</SingleInt>
		<SingleInt state="Warning" value="7">loading</SingleInt>
		<SingleInt state="Ok" value="8">full</SingleInt>
	</Lookups>
</ValueLookup>

custom-lookup lookups prtg

Created on Jul 25, 2018 6:42:21 AM by  eomandrykin (10) 2

Last change on Jul 25, 2018 1:05:27 PM by  Luciano Lingnau [Paessler Support]



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Hello,

thank you for the KB-Post. The lookup looks perfectly fine. Normally, PRTG should create a ticket in its ticket system, about the problem loading the lookup. Does this ticket provide any further insights?
Please also try restarting the entire PRTG Core Server. Does this change anything?

best regards.

Created on Jul 25, 2018 12:20:44 PM by  Torsten Lindner [Paessler Support]



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No, PRTG doesn't create a new ticket. Restart Core server doesnt't change anything. New lookup not in drop-down menu.

Maybe I'm doing something wrong?

I just created the file oid.cisco.ospf.state.ovl and put it in the folder .. \ PRTG Network Monitor \ lookups \ custom

upd:

oh sorry, my mistake.

i don't press "Load Lookups" button in administrative tools

Created on Jul 25, 2018 12:29:57 PM by  eomandrykin (10) 2

Last change on Jul 26, 2018 4:59:34 AM by  Luciano Lingnau [Paessler Support]



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Is it a copy of an existing lookup file? If so, was the name changed both file name as well as lookup name (in the file)?

Created on Jul 26, 2018 8:53:10 AM by  Torsten Lindner [Paessler Support]



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it's new lookup file. After I pressed "Load Lookups" button in administrative tools all working well.

Created on Jul 26, 2018 9:16:53 AM by  eomandrykin (10) 2



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.