New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


Some tree items in Maps can not be expanded

Votes:

0

Your Vote:

Up

Down

Some items in the Tree view in Maps are collapsed and I can't figure out how to expand them. Example in this image: https://thegowschool-my.sharepoint.com/:i:/g/personal/jpoblocki_gow_org/EbNvjCtwHuVOuopOj5McI-MBNoVWstu2TQIln_QURiuUHg?e=aDdnV7

device-tree maps prtg

Created on Jul 31, 2018 6:07:10 PM by  jpoblocki (0) 1



3 Replies

Votes:

0

Your Vote:

Up

Down

Hi there,

The Treemap Objects in the Maps are depending on the current treeview under "Devices". There is no functionality to expand/collapse the devices/groups in the maps. We currently have an internal ticket to add this functionality, but when it will arrive is unknown as it needs a bigger rewrite.

Best rregards.

Created on Aug 1, 2018 1:21:08 PM by  Dariusz Gorka [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Seems like it's still not possible. Are there any news?

Created on Oct 8, 2019 2:23:07 PM by  Timo (0)



Votes:

0

Your Vote:

Up

Down

Hello Timo,

No. While it was unclear back at Dariusz's response, I can tell that it is expected behavior and I don't expect it to be changed in foreseeable future. The reason is that we look into a new, more modern map designer at present.

Best,
Sebastian

Created on Oct 9, 2019 8:40:28 AM by  Sebastian Kniege [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.