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PRTG Network Monitor

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My sensor wmi



This sensor has not received any data since startup. Please check "WMI Delay" channel of core/probe health sensor. Consider distributing your WMI sensors across several probes!

windows wmi wmi-sensors

Created on Aug 1, 2018 6:17:17 PM

1 Reply



Hi there,

This is not really a topic for the knowledgebase as this issue needs to be analyzed.
To analyze the issue further follow these steps which will generate additional logs: 1) Within PRTG head to Setup > System Administration > Administrative Tools and press button "Write Probe Status Files".
2) To upload the Probe State files and the PRTG system logs to our FTP server, open "PRTG Administration Tool" on the affected probe and use the button "Send Logs to Paessler..." on tab "Logs and Infos". Make sure to enter this ticket's id there (PAE1071261) before uploading.

See Also

If the server does not have an active Internet connection, then please manually ZIP the "C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System)\"-folder and forward it to use via mail in your next reply. Please send the mail to "[email protected]" and the Subject "PAE1071261".

Best regards.

Created on Aug 2, 2018 12:06:39 PM by  Dariusz Gorka [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.